Client Reviews



"We have always found Propress to be very accommodating with our needs as a fashion retailer. Whether it's finding the correct machine or offering additional services, Propress has always managed to provide - both professionally and efficiently."

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Phase Eight

"Phase Eight has been a client of Propress for over 20 years. The service we receive is always professional, efficient, courteous and with a smile! Nothing is too much trouble for the team and they react in a prompt manner, which is exactly what we need in the retail environment"

Polo Ralph Lauren

"Ralph Lauren have been working closely with Propress for the past 10 years. We always receive an efficient and personable service from the Propress team, they are more than happy to go the extra mile in order to meet our requirements. I would thoroughly recommend them to any organisation."

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Ted Baker

"The staff at Propress have always been an absolute dream to work with. All of our orders are efficiently managed and processed and our needs are always met, no matter how late in the day we put orders through. What an excellent team Propress are, and I would never look to use anyone else! Thanks for your endless hard word guys - we love you here at Ted!"

Jules B

"Propress Steamers are excellent. They have served us well for over 20 years. Over the years I have found the service department have always been very helpful with advice and a quick return of steamer equipment, mostly within 24 hours for which we have been very thankful."


"Propress Steamers are perfect for our Tailors' requirements. Their customer service is first class, and they are always ready to help. They go above and beyond and take the stress out of our insurance inspections by collecting our steamers and liaising with insurance engineers on our behalf."


"10/10 - They are great, they do a perfect job!"

Holborn Studios Ltd

"Propress Steamers are excellent - the only steamers we stock at Holborn Studios. Always excellent customer service."

Next Directory

"The use of Propress Steamers in the production of our photo shoots helps our stylists immensely. The steamers help with speed, simplicity and safety, all of which Propress provide, The Propress Steamers are low maintenance and easy to use, which allows our shoots to run smoothly."

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Cuckoo Clothing Cambridge

Cuckoo Clothing Ltd "We have two Propress Steamers and would not be without them in either of our boutiques. We feel it is vital that our clothes are presented in the best way possible as this helps to differentiate us from the High Street. The customer care at Propress is excellent. If we have had some maintenance on our machines the service has been amazing and very speedy. 10/10.


Brides of Southampton

"The Propress Steamer is such a good tool to have - saves time and effort! Also Propress' after sales service is excellent. Their turnaround from fault finding to collection to repairs and return is second to none."

Honeyblossom Bridal

"Before owning my boutique, I had worked part time in another bridal boutique that had a Propress Steamer that I found super easy to use and effective. When it came to opening my own bridal boutique, it made the steamer choice a complete no brainer!"

Brides of Winchester

"This is a great piece of kit and I wish I'd bought one years ago!
It's been a real asset to us, especially in the very busy season when we have lots of dresses to prepare. Being able to use a good quality steamer (rather than pressing everything by hand) has halved the amount of time it takes us and therefore our turnaround can be so much quicker if a bride changes her collection time."

Carla's Brides

"Propress Steamers are an excellent product. About a year after I got my steamer I had an issue with it. Propress collected and delivered my steamer back in super fast time - all under warranty!"

Brides of Bakewell

"Propress Steamers are fantastic - they make steaming a pleasure not a chore!"


"We have been working with Propress Steamers for the past 20 years and can confirm that the service is exceptional, the prices competitive and the staff extremely helpful. I would highly recommend Propress Steamers."

Cats Protection

"Great long lasting product. Great efficient service."

Havens Hospices

"Propress Steamers' customer service is excellent, they are always happy to help and their service is very quick. We needed some fuse covers for plugs and Propress went out of their way to recover some for us."

Thames Hospice

"I have used Propress Steamers for a number of years, they are a really good product very reliable and easy to use. Propress provides excellent customer service, always able to answer any queries and provide a fast delivery. They supported us with documentation for our SSOW and are very approachable, they will help wherever they can."

Break Charity

"Break have been dealing with Propress Steamers for the last 13 years and have found them to be very professional and happy to help. Their prompt delivery and next day pick up service is most helpful in our business, as is their excellent customer service."

Age UK

"Propress Steamers' customer service has been excellent throughout the 8 years I have dealt with them. The team are very professional and polite at all times. Steamer orders are processed and shipped out efficiently. Propress are always efficient at getting last minute steamers out on time for new shop openings. They have also been helpful when I have requested information.
When we reviewed the cost and quality no-one else compared to Propress."

Keech Hospice Care

"Propress Steamers are a really good value product, that stand up to hours and hours of use in our shops. The customer service is excellent, always a cheery voice at the end of the phone and good advice."

Rainbows Hospice for Children & Young People

"The Propress Steamer has been a very robust and reliable product for our company. We have been using several throughout our shops for many years. I would recommend this product to anyone.
The staff that are manning the Customer Service desk are well informed, helpful and polite. Some have gone above and beyond their normal duties to help us."

Phyllis Tuckwell Hospice

"We have, and will only ever use, Propress Steamers across our 19 sites - they are excellent quality machines, both on build quality and service delivery. We have had minimal issues with any of the machines that we have purchased, and any issues are nearly always down to the older models that we have been using for years.
The customer service from the Propress Steamers team has never been questioned as they always endeavour to rectify any questions or queries the same day. This includes arranging collections for any repairs as well as an amazing speed of service for any new orders which normally arrive the following day!!
As mentioned above - we have, on occasion, needed a new steamer as soon as possible, and on many occasions these have been delivered the following morning, quite often first thing. This allows minimal down time in shops and ensures that we can maintain a steady flow of steamed items onto the sales floor for our customers."

Inner Sanctum

"Inner Sanctum supply backstage and wardrobe facilities for concerts, fashion shows and TV events, and only use Propress steamers. Many of our clients are from overseas and have to hire locally, so we need to be sure that we can rely on the steamers we supply to be safe, reliable and perform to the standard the professional expects. I've been buying and hiring Propress for over 21 years and wouldn't go anywhere else."

Scoop International Fashion Shows

"10/10. Propress always send us steamers in top notch condition and we rely on them to help the success of our event. We are always well looked after by Jan both before and after an event. The service at Propress is excellent."